Travel Insurance
  • 1Your cover
  • 2Your quote
  • 3About you
  • 4Payment details
  • 5Confirm
Make a claim on your travel insurance

To make a claim, download and complete the relevant claims form below:

Once you have downloaded and completed the relevant claims form, please send it to:
MAPFRE ASSISTANCE Agency Ireland Travel Claims
Ireland Assist House
22-26 Prospect Hill
Galway

Ensure that you send all the original documentation to support your claim with your completed form. Please note that photocopies cannot be accepted and can lead to a delay in the handling of your claim.

We will send an acknowledgment letter to you upon receipt of your completed claims form which will advise you of your unique claim reference number. Please make sure you quote this reference number in any future contact you have with us.

If you have any questions you can call a member of our claims team on 091 501612 (if you're abroad call using +353 91 601612) or you can also e-mail them on traveldept@mapfre.com.